
Procedure for returning items to UAAI
- Log in to your UAAI account.
- Find orders in my order; click the "Return" button.
- Select the item you want to return. State the reason and confirm.
- Choose a return method and a refund method. Then please pack the items to be returned with the original packaging.
- Please choose a logistics company and pay for the shipping yourself. and then send out the parcel.
- The product refund will be processed within (within the account within 10 business days).
Return Policy
- Customers can return the product within 14 days after receiving the product. In case of defective products from the company.
- In terms of shipping costs, the customer will be responsible for the cost of return shipping.
- The condition of the product is as follows
- 3.1 Items must be returned unworn, unwashed, undamaged and with all original tags attached.
- 3.2 Products must not be modified. or repair before changing or returning the product.
- 3.3 Products with marks cannot be returned and freebies cannot be returned (PROMOTION products).
- 3.4 Scratched, torn, damaged or dirty items there are stains from customer actions.
- 3.5 We reserve the right to return the product. For orders using discount coupons or receive freebies on orders But the customer can still contact to change no more than 14 days after receiving the product.